When Anti crash sensor is jammed in the Captop
So far, UV printer-related issues, We’ve compiled
24 articles on ink supply issues,
9 articles on head basics,
12 articles on actual head issues and their solutions.
Related information can be found via the links.
We’re currently discussing mechanical issues.
1. “I hear a clicking sound on the X-axis.”

2. “Bending occurs only in certain areas of the flatbed.”

3. Importance of head height in bidirectional printing

4. “What’s the problem with this?”

5. Symptoms that occur when the wiper height is high during head cleaning

6. “The cleaning wiper does not move when cleaning the head.”

7. “The following actions do not occur when connecting to a software program.”

8. “The head crash message won’t go away.”

Today I’m going to show you what to do when your Anti crash sensor gets stuck in Captop.
I. Problem symptoms _When Anti crash sensor is jammed in the Captop
It seems like all sorts of problems can arise when using a printer.
One of them is when the anti-crash sensor becomes stuck on the captop.
- When initializing the software,
- without turning on the vacuum while the material is on the flatbed,
- Sometimes the head carriage checks each axis, and anti-crash sensor hits the material, causing the head carriage to stop where the captop is.
- At this point, the captop station doesn’t stop immediately after raising, so it presses the anti-crash sensor.
Because the anti-crash sensor is stuck on the captop, when you connect the software, only the following message appears and no further action is taken.
In other words, the anti-crash sensor remains active. Think of it as the Emergency button being held down.
Even if you turn the power off and on again and restart the software, the anti-crash sensor remains active and the printer won’t proceed.
You can try to move the head carriage manually, but the captop is raised and engaged with the head carriage, making it impossible to move it manually.
If I try to force it to move, I feel like my head is going to break…

II. Solve _When Anti crash sensor is jammed in the Captop
1. How to manually lower the capping station _When Anti crash sensor is jammed in the Captop
To release the anti crash sensor, simply lower the capping station.
Manual movement is not possible while the power is on. Therefore, with the main switch on the back of the printer turned off,
turn the circle in the photo below clockwise to manually lower the entire capping station.

The procedure is as follows:
- ARTJET SW OFF
- Touch panel “Power” button OFF
- Main switch OFF on the rear right side of the printer
- Turn the capping station motor clockwise to lower the capping station.
One thing to note is that if the capping station is lowered too far, the height may exceed the critical threshold, causing errors in capping station operation during initialization.
Stop lowering the capping station when the head carriage reaches a level where it can be manually moved.
You can watch the detailed explanation, from powering off to lowering the capping station, by clicking the YouTube link below.
Please refer to the video below for complete instructions.
How to manually lower the capping station when the anti-crash is jammed in the captop
2. Release the anti crash sensor bar again _When Anti crash sensor is jammed in the Captop
To ensure that the Anti crash sensor bars are properly released, raise and lower both bars by hand.

Occasionally, Anti crash sensor bar may not be released properly, resulting in the same error message. In this case, please also perform the following steps.

In this case, please refer to the YouTube video below for instructions on how to release Anti crash sensor bar.
It covers everything from powering off to releasing the Anti crash sensor bar.
Please be sure to watch the video below before proceeding.
III. This is how ARTJET supports our customers.
One thing I feel while selling and maintaining ARTJET UV Printers for 5 years is that the next most important thing after product stability is Troubleshooting DATA.
All products have problems, whether they are actual equipment problems or consumer errors, and product stability is how easily and quickly you solve those problems.
We are organizing all the troubleshooting DATA as follows.
You can see the product print quality by clicking here.

1. Complete Guide to Printhead Problems and Solutions
1st Summary
ARTJET UV Printer Problems and Solution _Printhead Problems Summary
Additional issue and solution
The red color does not appear at first, then appears during printing, and then does not appear again
Printhead replacement video and precautions
2nd Summary
I have summarized the basic knowledge about the head and the head problems that have occurred as follows.
Complete summary of actual head problems ARTJET 2025
2. Complete Guide to Ink Supply Problems and Solutions
Previously sorted, ink supply problem summary
2nd Summary
This is a summary of all the issues that have occurred over the past 5 years. If you have a printer that uses the Damper method, you can solve most problems by just looking at the link below.
If you go to the link, there are a total of 24 problems and solutions.
Complete summary of actual head problems ARTJET 2025
Addition
“no clogged nozzles, but banding in the red ARTJET 2025”
“When I print it, the whole thing has a yellow tint to it”
3. Mechanical problem and Solutions
1. How to align the print head in a straight line
2. There is a clicking noise from the X-axis
3. Banding problem in specific section
4. The Importance of Head Height in Bidirectional Printing
5. Problems that occur when the wiper height is high
6. When the cleaning belt screw is loose
7. When the capping fixing plate does not fit
8. How do I prepare the ARTJET electricity?
9.When Anti-crash becomes a jam in captop
10. Print head Anti crash system
4. Electron board and Software problem is hereunder.
1. The printer works but printing does not work
2. Resetting to default settings
3. Touch panel does not turn on
4. The printer is printing, but nothing is printed
5. Software closes when I just press the print button
6. Printing in the wrong place
7. Positioning misalignment in X-axis direction
8. How to make the Offset fine tune
9. Vertical offset is not correct only for the right section of white
10. Software turn off when click print button
5. Sai Flexi Rip software
1. How to make the Spot Color & several mistakes
2. Color is strange after applying Spot color
3. White is sticking out
4. Installation and Dongle Key Recognition Failure Measures
5. Dongle Key Recognition Failure
6. White lines appear when printing only color
7. Color Adjustment through Graph
8. Print size compensation
9. Ink Consumption Calculation
10. What is ICC profile & menu board UV Printing
11. Dongle Key recognition Failure from USB port
6. Problems and solutions from actual consumer sites
1. Paper that absorbs ink
2. A line-like thing appears at the end of the white print surface
3.Can varnish banding be reduced?
4. Are there many problems with China’s UV Printer?
7. UV Printer Application
we are explaining not only UV printer problems and solutions, but also what products are produced with UV printers.
1. Braille printing
2. Flip the material and align it
3. 2.5D UV print
4. ARTJET UV Printer Application 6 _아크릴 본딩 장비
5. I phone 14 print limitation
6. Mask printing not recommend
7. Leather Cigarette Case UV Printing
8. Round soccer strategy board UV printing
9. Primer performance & limitation
10. UV Print & Laser crop mark cutting
11. Mobil case UV print profit
12. Screen vs Digital Comparison and UV Printing on Hand Sanitizer Cases
13. Bottle zig & print
14. Canvas UV Printing
15. Applying epoxy effect with varnish
16. Making a light frame with UV Printer & Laser cutter
17. UV Printer & Laser Cutting Equipment Button Name Tag Making
18. UV Printer & Laser Cutting Making a Cell Phone GripTok
19. Making an Acrylic Keychain with UV Printer & Laser Cutter
20. UV Print with Zig
21. How to make RD WORKS CCD camera cutting Video manual
22. Acrylic bonding equipment
23. All the steps to create UVDTF
24. UVDTF TEST Result on various material
25. ARTJET CW+C Print time & Ink Cost
26. Create a white shield with different images on the front and back of the keyring
27. Keyring Business Required Equipment and Investment Costs
29. Acrylic Lighting Goods
30. Ballpoint pen jig printing
31. Staining occurs when printing on coated leather
8. Bonus
1. ARTJET UV Printer Old Model Refurbished
2. UV Printer Laser Cutter Bonding Machine Which equipment should I buy first?
3. Considerations when choosing a UV printer
4. DTF Printer Price and Specification Survey
5. Acrylic Bonding Equipment Don’t Put It Off Anymore
6. China inkjet level now
7. Thoughts on KOSIGN 2024
8. ARTJET Delivery Preparation
9. ARTJET Setting Sequence
10. UV Printer History and Future Prediction 1
11. UV Printer History and Future Prediction 2
12. UV Printer History and Future Prediction 3
13. UV Printer History and Future Prediction 4
14. UV Printer History and Future Prediction 5
15. Are there many problems with China’s UV Printer?
16. UV Printer Small Text Meaning
17. Is the XP600 head okay
18. Roland UV Printer Summary
19. Mimaki UV Printer Summary
20. UV Printer Alibaba Direct Purchase Considerations
21. Things to consider when buying a used UV Printer
22. Bi Uni Print Quality Differences
23. RDworks download install and laser head position by SW
That’s it for today.
