Just press the print button and SW will close
So far, UV printer-related issues, We’ve compiled
24 articles on ink supply issues,
9 articles on head basics,
12 articles on actual head issues and their solutions,
10 actual mechanical Machine Problems and Solutions.
Related information can be found via the links.
Following the ink supply, head, and mechanism issues, we are now explaining the problems that occurred with the board or software.
1.”The print function works, but nothing comes out.”

2. “I think I messed up the SW. Can I restore it to its default settings?

3. “The SW connection is not working because the touch panel is not powered on.”

4. “Start printing from the flatbed starting point”

Today, I will explain the issue where the software closes and printing does not proceed when you press the print button.
I. Problem _Just press the print button and SW will close
This issue was reported about three years ago, and I’m compiling it because some people occasionally contact me with the same issue.
“When I press the print button, the ARTJET software suddenly shuts down.”
“Is ripping working properly?”
“Yes, ripping is working properly.”
“Can you test the ARTJET Test image to see if it prints properly?”
“The ARTJET Test file prints normally. Why is this file the same?”
“Did anything change when creating the image file?”
“It’s an AI file, and I did the same thing as before.”
“Please send the problematic file to me. I’ll test it on our demo equipment.”
“Okay, I understand.”
After 1st print testing,
“As soon as we hit the Print button, the ARTJET software shuts down…I’ll look into it more closely and get back to you.”
II. Files containing special characters _Just press the print button and SW will close
1. I don’t know the cause, but it suddenly prints normally _Just press the print button and SW will close
The first time, I ripped and printed the image file I received from the vendor, but the same problem occurred.
The second time, I changed the settings while ripping, saved it as “Test 1,” and then printed.
The software didn’t even close, and printing proceeded normally.
2. First and second changes _Just press the print button and SW will close
I made a change in Rip that didn’t seem to cause any problems, just in case, and I couldn’t understand why it was printing properly with this change.
“Could it be because of the @@ special character in the file name?”
To determine if the issue was caused by special characters,
- I reverted the settings I’d just changed in Rip to their original settings,
- and simply changed the name back to Test 2. Then, I pressed the print button.
- The software didn’t close, and the print job proceeded normally.
Ultimately, the problem was caused by special characters in the file name. The software failed to recognize the special characters, causing the software to crash.
Please avoid using the following special characters in file names when ripping.


III. This is how ARTJET supports our customers.
One thing I feel while selling and maintaining ARTJET UV Printers for 5 years is that the next most important thing after product stability is Troubleshooting DATA.
All products have problems, whether they are actual equipment problems or consumer errors, and product stability is how easily and quickly you solve those problems.
We are organizing all the troubleshooting DATA as follows.
You can see the product print quality by clicking here.

1. Complete Guide to Printhead Problems and Solutions
1st Summary
ARTJET UV Printer Problems and Solution _Printhead Problems Summary
Additional issue and solution
The red color does not appear at first, then appears during printing, and then does not appear again
Printhead replacement video and precautions
2nd Summary
I have summarized the basic knowledge about the head and the head problems that have occurred as follows.
Complete summary of actual head problems ARTJET 2025
2. Complete Guide to Ink Supply Problems and Solutions
Previously sorted, ink supply problem summary
2nd Summary
This is a summary of all the issues that have occurred over the past 5 years. If you have a printer that uses the Damper method, you can solve most problems by just looking at the link below.
If you go to the link, there are a total of 24 problems and solutions.
Complete summary of actual head problems ARTJET 2025
Addition
“no clogged nozzles, but banding in the red ARTJET 2025”
“When I print it, the whole thing has a yellow tint to it”
3. Mechanical problem and Solutions
You can refer to the information summarized above.
4. Electron board and Software problem is hereunder.
1. The printer works but printing does not work
2. Resetting to default settings
3. Touch panel does not turn on
4. The printer is printing, but nothing is printed
5. Software closes when I just press the print button
6. Printing in the wrong place
7. Positioning misalignment in X-axis direction
8. How to make the Offset fine tune
9. Vertical offset is not correct only for the right section of white
10. Software turn off when click print button
5. Sai Flexi Rip software
1. How to make the Spot Color & several mistakes
2. Color is strange after applying Spot color
3. White is sticking out
4. Installation and Dongle Key Recognition Failure Measures
5. Dongle Key Recognition Failure
6. White lines appear when printing only color
7. Color Adjustment through Graph
8. Print size compensation
9. Ink Consumption Calculation
10. What is ICC profile & menu board UV Printing
11. Dongle Key recognition Failure from USB port
6. Problems and solutions from actual consumer sites
1. Paper that absorbs ink
2. A line-like thing appears at the end of the white print surface
3.Can varnish banding be reduced?
4. Are there many problems with China’s UV Printer?
7. UV Printer Application
we are explaining not only UV printer problems and solutions, but also what products are produced with UV printers.
1. Braille printing
2. Flip the material and align it
3. 2.5D UV print
4. ARTJET UV Printer Application 6 _아크릴 본딩 장비
5. I phone 14 print limitation
6. Mask printing not recommend
7. Leather Cigarette Case UV Printing
8. Round soccer strategy board UV printing
9. Primer performance & limitation
10. UV Print & Laser crop mark cutting
11. Mobil case UV print profit
12. Screen vs Digital Comparison and UV Printing on Hand Sanitizer Cases
13. Bottle zig & print
14. Canvas UV Printing
15. Applying epoxy effect with varnish
16. Making a light frame with UV Printer & Laser cutter
17. UV Printer & Laser Cutting Equipment Button Name Tag Making
18. UV Printer & Laser Cutting Making a Cell Phone GripTok
19. Making an Acrylic Keychain with UV Printer & Laser Cutter
20. UV Print with Zig
21. How to make RD WORKS CCD camera cutting Video manual
22. Acrylic bonding equipment
23. All the steps to create UVDTF
24. UVDTF TEST Result on various material
25. ARTJET CW+C Print time & Ink Cost
26. Create a white shield with different images on the front and back of the keyring
27. Keyring Business Required Equipment and Investment Costs
29. Acrylic Lighting Goods
30. Ballpoint pen jig printing
31. Staining occurs when printing on coated leather
8. Bonus
1. ARTJET UV Printer Old Model Refurbished
2. UV Printer Laser Cutter Bonding Machine Which equipment should I buy first?
3. Considerations when choosing a UV printer
4. DTF Printer Price and Specification Survey
5. Acrylic Bonding Equipment Don’t Put It Off Anymore
6. China inkjet level now
7. Thoughts on KOSIGN 2024
8. ARTJET Delivery Preparation
9. ARTJET Setting Sequence
10. UV Printer History and Future Prediction 1
11. UV Printer History and Future Prediction 2
12. UV Printer History and Future Prediction 3
13. UV Printer History and Future Prediction 4
14. UV Printer History and Future Prediction 5
15. Are there many problems with China’s UV Printer?
16. UV Printer Small Text Meaning
17. Is the XP600 head okay
18. Roland UV Printer Summary
19. Mimaki UV Printer Summary
20. UV Printer Alibaba Direct Purchase Considerations
21. Things to consider when buying a used UV Printer
22. Bi Uni Print Quality Differences
23. RDworks download install and laser head position by SW
That’s it for today.